
You know your team has skill gaps. You just don't know exactly where they are, how big they are, or which ones to fix first. That's what a skill gap analysis gives you: a clear picture of what your people can do today versus what your business needs them to do next. This guide gives you a simple process, a ready-to-use template, and a real-world example you can follow step by step. When done right, a skill gap analysis helps you spend training budgets on the gaps that actually matter, promote the right people internally, and hire only for skills you genuinely can't develop in-house.
How to run a skill gap analysis in 5 steps
Follow these key steps to kick off a full skill gap analysis:
- Define what you're solving for. Are you preparing for a reorg? Filling a critical role? Launching a new product line? Your goal determines which teams and skills to focus on.
- Map the skills each role needs. Work with team leads to define what "good" looks like for each position. Include both technical and soft skills.
- Assess where people actually are. Use self-assessments, manager reviews, or 360-degree feedback to rate each person against the role's skill requirements.
- Find and prioritize the gaps. Compare required vs. actual skill levels. Focus on the gaps that directly impact your business goals, not every minor shortfall.
- Build an action plan and track it. Assign training, mentorship, or hiring actions to each priority gap. Review progress quarterly at minimum.
Skill gap analysis template
Use this template to run your own analysis. Each row is one team member, each column tracks a different skill against what the role requires.

This works fine in a spreadsheet for a single team. But if you're doing this across multiple teams or your whole organization, it breaks down fast. You end up chasing managers for ratings, copy-pasting between tabs, and the data is outdated before you finish collecting it.
Everday's skills matrix automates the first five columns, skill levels, gaps, and priorities are generated from real data instead of manual input. You go straight to building the action plan.
Example: skill gap analysis for a marketing team
Let’s look at how this template might be used for a marketing team at a mid-sized tech company.
Step 1: Define what you're solving for
Objective: Prepare the marketing team for a shift toward data-driven strategies and launch a new AI-powered product line.
Scope: The entire marketing team, including content creators, digital marketers, and the marketing manager.
Step 2: Identify required skills
Collaborating with the marketing manager to identify and agree upon key skills for evaluation, such as:
- Data Analysis
- Digital Marketing
- Content Creation
- SEO Optimization
- Social Media Management
- AI and Machine Learning Basics
- Marketing Automation
Step 3: Assess current skill levels
The People team manages the process of evaluating skill levels through:
- Self-assessments
- Manager feedback
- Skills tests
- Past project outcomes
Use a 1-8 scale, where:
1 = Novice, 2 = Beginner, 3 = Intermediate, 4 = Proficient, 5 = Advanced, 6 = Specialist, 7 = Expert, 8 = Master
Step 4: Analyze the gaps
Based on the data, the People team fills in the template as shown below:

Step 5: Develop the action plan
Using the analysis, People drafts a targeted action plan:
- Data analysis: Offer advanced training, set up mentorship with the data team, and create a data-driven playbook.
- AI and machine learning: Partner with the AI team for basic training, offer online courses, and organize regular learning sessions.
- SEO optimization: Host SEO workshops, give access to premium SEO tools, and set up a content audit cycle.
- Digital marketing: Offer certifications, encourage team members to attend industry conferences, and launch a quarterly innovation initiative.
Step 6: Put the action plan into motion and validate it
Bringing the action plan to life is key, but so is making sure it’s working as intended. This step includes:
- Rolling out the planned initiatives
- Tracking progress with regular check-ins
- Reassessing skills periodically
- Collecting feedback from employees and managers
Everday's built-in 360-degree reviews and AI-guided conversations make it easy to track whether the gaps are actually closing, without running another manual assessment cycle.
A skill gap analysis isn't a one-time exercise. Skills shift, roles evolve, and business priorities change. The companies that get the most out of this process are the ones that keep their skills data current and act on it continuously. That's exactly what Everday's skills matrix is built for.
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