🎉 Everday 2.0 is here!
Our biggest platform update is live.
Read more

Everday for

🤩 Customer Success teams

Improve customer satisfaction and renewals, without burning out your CS team

Everday is CS intelligence with AI, that tracks your team capacity, workload, and risks, so you can staff right, act early, and prevent problems before they hurt performance.

Start now ↗

Built for CS teams outgrowing spreadsheets and reactive firefighting

+100 more integrations to pull data from, for your customer success teams overview.

CS teams that are already building faster with us

Your CS systems track each customer signal, but are blind to team capacity, workload, and burnout risk.

Most CS leaders discover problems after they've already hurt the business: missed service commitments, account escalations, team burnout, customer loss.Without visibility into team capacity, workload, or burnout risk, you don't know who's overloaded or where the gaps are—until it's too late.

Everday gives you real-time visibility into your team so you can act early instead of reacting to crises.

Run CS with confidence,not guesswork

Catch problems before they become crises

Everday surfaces team burnout, workload imbalance, and capacity issues before they escalate into customer problems—so you can intervene early, not scramble after accounts churn or service quality drops.

See exactly which reps are overloaded, where capacity gaps are forming, and when burnout is building. No more discovering problems from your VP or an angry customer email

The capabilities that make early detection possible:

The capabilities that make early detection possible:

Performance and capacity tracking

Know exactly what your team can handle

Know what your team can handle today and next month—so you staff right before SLAs slip or accounts escalate.

Skills matrix

Understand your team's actual capabilities

See each rep's skills, gaps, and readiness so you can match the right people to the right accounts, projects, or leadership opportunities.

Ask Everday

Get instant answers about your team

Ask Everday AI about capacity, workload, performance trends, or team health—and get clear answers in seconds, instead of spending days digging through spreadsheets.

Everday AI turns scattered team data into confident decisions

Work with the data you already have
Unlike CS platforms that only track customer data, Everday tracks your team’s capacity, skills, workload, burnout risks. Connect Zendesk, HubSpot, Servicenow or spreadsheets, and get answers in seconds, not days of spreadsheet work.
Connect your systems ↗
Know where problems are forming before they hit
Everday's AI watches workload, burnout signals, and customer health in real time, connecting team data with CS data so you catch risks early enough to intervene.
Ask anything ↗
Make staffing decisions with evidence, not gut feel
See exactly where you're understaffed, who's overloaded, and what skill gaps exist—so you can defend every hire, reassignment, and priority call
Start now ↗

Real time

Always up-to-date
Everday stays up-to-date with integrated 360Âş assessments and feeds data and context back into your HR systems.

The questions CS leaders ask every week, answered instantly with AI.

Example questions

Can my team handle next month’s ticket load?

Why it matters

Know if you need to hire, redistribute, or hold steady—before capacity becomes a crisis.

Who’s overloaded, and who has capacity?

Rebalance work before burnout hits or performance drops.

Where are we at risk, customers or reps?

Intervene early to prevent churn, escalations, or talent loss.

Do I need to hire, redistribute, or upskill?

Make confident resourcing decisions backed by real evidence.

How did our NPS change this month vs. last month?

Spot trends fast and course-correct before they snowball.

A CS org that runs predictably and performs at a higher level

Catch risks before they become crises

AI monitors your team in real time- catching burnout, capacity issues, and performance risks before they escalate

Hit retention targets without burning out your team

Drive revenue results while keeping your best people healthy and engaged.

Make staffing decisions with confidence, not guesswork

Know exactly when to hire, redistribute, or hold steady—backed by real data.

Scale sustainably as you grow

Your team expands without the chaos. Your targets become achievable, not aspirational.

Constant firefighting
vs. confident planning

Without Everday, you're juggling tools, stitching spreadsheets together, and reacting to problems after they've already damaged the business. Every decision feels like a guess.

With Everday, you catch risks early, staff with confidence, and run CS like a predictable operation, without added headcount or constant firefighting.

Frequently asked questions

Features and capabilities

What insights does Everday provide?

Everday delivers insights at three levels:

  • ‍Organisation-level insights: Everday’s Skill Matrix feature helps guide workforce planning and strategy.
  • Team-level insights: Everday’s Team Visualisation feature helps to optimize team strengths, address gaps, and enhance collaboration.
  • Individual profiles: Everday’s Skill Passport feature to support personal development and growth.
What does Everday do?

Everday is designed to transform workforce management. It provides actionable recommendations for employee development, team performance, and strategic workforce planning. Harnessing AI-powered insights, it helps organizations align workforce skills with business goals, close skill gaps proactively, and foster continuous employee growth—all through an intuitive and data-powered platform.

How does Everday’s skill taxonomy work?

Everday’s AI organizes skills into a dynamic framework tailored to your organizations goals. Powered by a comprehensive database of 15,000 skills, the taxonomy evolves continuously based on industry trends, role requirements, and internal feedback, ensuring it stays relevant and future-ready.

How does Everday work with other tools?

Everday operates as the intelligent layer between your HRIS and other tools, such as LMS and productivity platforms. It aggregates data from assessments, resumes, LinkedIn profiles, and certifications, transforming fragmented inputs into actionable insights. By aligning skills with roles and optimizing workflows, Everday enhances your existing systems to deliver smarter, more connected workforce management.

How does Everday support internal mobility?

Everday uses AI-powered employee skill passports and a comprehensive Skill Matrix to match employees to open roles efficiently. This approach ensures a fair and transparent process while fostering internal mobility. By identifying suitable candidates in seconds, Everday reduces hiring costs, improves retention, and empowers organizations to make smarter talent decisions. Learn more here.

Can Everday use my existing skill taxonomy?

Yes, Everday can integrate your current taxonomy and enhance it with AI-driven insights to better align with organizational needs.

Does Everday customize its taxonomy for specific industries?

Absolutely! Everday adapts its taxonomy to reflect the unique roles and competencies of your industry.

Employee Experience

Can employees access their skill results?

Yes, employees can view their skill profiles, helping them understand their strengths, growth areas, and career opportunities through the Skill Passport.

How does Everday help close skill gaps?

Everday identifies and priorities critical skill gaps, providing targeted recommendations to address them effectively. It suggests personalized learning paths, tailored upskilling plans, as well as mentoring opportunities, ensuring employees receive the right support for growth. Additionally, Everday highlights team leaders with expertise in specific skills, fostering peer-led development and collaboration to close gaps efficiently and strengthen overall team capabilities.

Can I test Everday without involving employees?

Yes, Everday allows you to run initial tests using existing employee data, ensuring a smooth and disruption-free setup. However, to fully unlock the platform's potential, it’s important to onboard more people from your organization.

Implementation and onboarding

How long does it take to set up Everday?

Most organizations are operational within 1-3 weeks, with smaller setups taking even less time.

What data does Everday need to start?

Getting started with Everday is effortless. We process data directly from your HRIS systems, resumes, or any other sources you provide, ensuring a seamless setup so you can quickly start leveraging Everday’s capabilities.

How do I keep employee information up to date?

After each training process, employees and managers can conduct 360-degree self-assessments to evaluate the status of skills. These assessments can also be integrated into regular performance reviews, ensuring skill profiles are continuously updated and aligned with real-time progress and organizational goals.

Does Everday provide training and support?

Yes, we offer comprehensive onboarding, team training, and ongoing support to help you maximize Everday’s value.

Security and privacy

Is employee data secure with Everday?

Yes, Everday complies with GDPR and other global privacy standards to keep your data secure. We also honor the "right to be forgotten," ensuring that any personal data can be deleted upon request in line with applicable regulations.

Who owns the data in Everday?

You retain full ownership of your data. Everday ensures it is secure, accessible only to authorized users, and guarantees that no personal information is ever used to train our AI models.

Pricing and trials

How much does Everday cost?

Pricing is tailored to your organization’s size and needs. Contact us for a custom quote.

Is there a free trial available?

Yes, Everday offers a 14-day free trial to help you explore its features risk-free. Try for free here.

Are there hidden fees?

No, our pricing is fully transparent, with no surprises.

Unique features

How does Everday foster collaboration and retention?

Everday highlights team strengths, aligns goals, and enables employee growth within the company through tailored development paths. By improving collaboration and retention, it also facilitates internal mobility in an unbiased and transparent manner, ensuring opportunities are accessible to all.

What makes Everday unique?
  • Workforce intelligence: Real-time insights into employee skills and organizational needs, powered by tools like the Skill Analyzer and AI-Guided Interviews.
  • Workforce performance management: Data-driven analytics and reporting to align employee performance with business goals.
  • Workforce mobility: AI-driven role matching and tailored development paths that support career growth and retention.
Hello, feel free to ask any question and we will get back to you within a business day. Thanks for reaching out to us. Have a nice day!
Thanks. Your message has been received, getting back to you asap.
Close
Oops! Something went wrong while submitting the form.